Showing posts with label telemarketing tips. Show all posts
Showing posts with label telemarketing tips. Show all posts

Thursday, June 7, 2012

Defrost Your Cold Calling Approach

One of the reasons why people dislike getting random phone calls is that it's just that: purely random. And when you look at the worst examples, you have to admit that the whole thing sounds a lot like a numbers game. You get a list and start calling. That's it. You don't do research. You don't try and see why these particular companes might make a good business leads. You just dial in, fling your pitch, and expect a Yes or No (chances are, you'll get a No more often).

Why do you think it's called 'cold' calling in the first place? You need to defrost your approach and improve your chances with each call. And as implied above, the key is to do a bit more research. Is it really too much to first look up the company? Maybe it would have been a few decades ago when telemarketers were still scanning phone books.

Today, with internet and social media, you have more opportunities to learn more about who you're calling. This isn't even comparable to B2C telemarketing because unlike consumers, businesses can be quite eager to talk about themselves. It's how they impress their own markets. More and more companies are setting up websites and establishing presence in social networking sites. These places are excellent sources of information that can help you make yourself more relevant to the needs of their decision makers. Another advantage you have with information is that you also know a few things that would make for a good conversation.

Furthermore, information isn't just the only way to boost your chances. Throwing in a bit of email marketing can help too. Try contacting prospects that way and get those who respond into receiving your call. If you're going to insist that you don't have the time to look up a company, then you a list of addresses instead of numbers. At the very least, your emails are going to be less disruptive.

Of course, there are limits to what you can find on the internet. And yes, companies are also taking measures to make sure that the online channels of communication don't get clogged with marketing efforts in the same way that the phone now has.

That's still no excuse to do things far too randomly. B2B leads are defined by the information they have on the prospect. Information is supposed to help improve the accuracy of your marketing efforts. It's supposed to reduce the uncertain factors which lead to randomness. An appointment setter who shows sincere interest in finding out problems and offering solutions has a higher chance of getting people to meet them than those who just try and set the date without showing that same consideration.

Ask yourself, would you rather burn through a whole list by just rapidly calling the numbers on them or would you rather improve your chances with each, single one of them by knowing more about who they are? Defrost your impersonal telemarketing approach and remember that getting information is what you're supposed to do, even from the very start!

Monday, May 28, 2012

Helpful Tips for your Lead Generation Efforts


B2B leads, lead generation, B2B telemarketingYou need to ramp up your marketing efforts, that’s for sure. In order to generate interest in your products and services, you need to put an emphasis on your brand and promote it within your target industry to generate B2B leads. However, when you do that, you will either have warm leads or cold leads. As much as your sales team would like to work with warm leads, you cannot help but generate cold leads within the lead generation process. So, what are you to do with these types of B2B leads? How can you make use of them? Well, one way is through nurturing them in order to bring them closer to your company.

The importance of prospect education – Generating leads is not an easy thing. If your products and services serve no importance to your prospects, or if they have no knowledge about it, then you can’t hope to have them come to you with the intent to buy. As per what has been said, warm leads are what your sales teams want to be working with but the chances of generating warm leads through your marketing efforts are slim when your prospects don’t even have the slightest idea on what products and services you are offering them. Educating your prospects about your brand, your products and services, and your company is the best way to make them aware of not only your existence, but also of how you can be of benefit to them. You may be providing the long-time solution to their problems, but they wouldn’t know about that if you don’t pursue and nurture them, would they? So thus begins our look into nurturing leads…

When does the process begin? – The process begins as early as when your lead generation campaign starts. During this time, you’ll be generating both warm and cold leads. The chances of drawing in prospects that are interested and that have the intention of buying from you may be low; however you can definitely work with these leads and close sales with them. The problem falls under when you generate cold leads. This usually happens when you use B2B telemarketing; however cold-calling still remains to be one of the best ways of doing lead generation. Although cold leads may be hard to pursue, proper nurturing can turn them sales-ready if done right.

How to do it – You can do this through any way you see fit as long as you can maintain a flow of communication with your B2B leads. You can do this through sending emails, or through your B2B telemarketing efforts. Keep in contact with your prospects and offer them your professional advice and other possible solutions to their problems. By doing this, you maintain your working relationship with them as well as continuously educate them about your brand and company. You can say that you are hitting two birds with one stone as you slowly open their eyes to the benefits of working with your company, all the while turning them from B2B leads into sales-ready leads.

Keep this in mind when doing lead generation. Working with warm leads may be what you really want, but you can’t ever avoid generating cold leads. I hope this blog post finds you well and helps you in your efforts.

Monday, May 21, 2012

What Causes Price Resistance Among Your B2B Prospects and How to Get Around It


B2B lead generation, telemarketingOne of the biggest obstacles we face in B2B lead generation is price resistance from our prospects. This seemingly knee-jerk reaction among potential buyers is partly caused by simple yet powerful forces called emotions. By understanding the role that emotions play in the buying process, we can overcome price resistance and turn leads into sales.

Quite apart from how most of us view ourselves, we’re not perfectly rational beings that arrive at buying decisions through a series of logical steps. Even our prospects in B2B lead generation do not rely on pure reason alone. Emotion and logic both play a major part in price resistance and should be the focus in our campaigns.

One way you can use the factors that affect influence price resistance to your advantage is to change how your prospects perceive your product or service. For example, an accounting department head will always have some price range in mind for a piece of accounting software with a given set of features. Instead of repeating these features over and over again, why not make your prospects feel as if your offer is the best available in the market?

To influence how your prospects view your product and pricing, you often have to compare your offer with another similar but not exactly the same item. In the above example, you could mention the tremendous savings your prospects can have in choosing your software package instead of hiring expensive system developers.

Another effective way to appeal to both the emotional and logical sides of your prospects in B2B lead generation is to increase the value of your product without changing its price. Price and value are two separate things, and the product value should reasonably exceed the price offered in order to be attractive for buyers.

As you can see, one of the best ways of overcoming price resistance from your B2B prospects is through a well-conducted telemarketing campaign. With effective telemarketing, you’re able to directly appeal to your prospects’ emotions and expectations that affect their acceptance or rejection of the price tag your offer carries.

Monday, May 14, 2012

Tips for your B2B Telemarketing Campaign – Maximize Effectiveness


Sales are the bread and butter of any company. If one is to survive as a business, then it is imperative to make more sales and increase profits. However, making a sale is not always easy to do. You need to have B2B leads if you want to continue on finding interested prospects, but that in itself is already a challenge. Due to this, people resort to use methods such as B2B telemarketing in order to help them generate a good amount of leads marketers can work with. Here are some tips for your B2B telemarketing campaign.

  • Cold-calling is the way to go – Some will say that cold-calling is dead, that cold-calling is no longer effective. However, it still exists and is one of the best methods your telemarketers can make use of in generating qualified prospects and finding more B2B leads. Just make sure to know your target market and focus on it, also come up with an effective call script that isn't too wordy and but can capture the interests of your prospects.

  • Maximize the effectiveness of events – Trade shows and similar business-related events are some of the best places where you can generate leads from. Given that you have the chance to show case your products and services in front of your prospects, you can really generate an interest in what your company is about. Use your B2B telemarketing to maximize the number of people who go to your event through phone invitations. This is one way you can make use of telemarketing to help in generating sales leads.

  • Generate qualified appointments – Your B2B telemarketing campaign can be used for appointment setting. What better way to close sales than through having a face-to-face with your prospects, introducing what your company is about and what you do, and nurturing them into becoming sales-ready leads? Make use of the power of your telemarketing in doing appointment setting if you want qualified prospects to be put into your hands.

Hopefully these B2B telemarketing tips work for your campaign. Keep them in mind and apply them to see their effectiveness for yourself.

Monday, May 7, 2012

B2B Telemarketing – A Marketer's Best Friend


What any company cannot afford to waste is time and money. When it comes to marketing, you can only go so far before you exhaust your budget. And given that most campaigns are given a limited amount of time to be prepared, or to get results, you really can't have yourself throwing marketing dollars in the wrong direction as well as using time which could have been allocated to doing other tasks which could have yielded better results. This becomes more of a trying task when you have certain requirements you need your prospects to meet. Also, you can't just go around and make random office visits and expect to get meet with your target decision makers. Under these circumstances, what's a marketer to do?

With such obstacles surrounding the field of B2B lead generation, perhaps it's time to consider an approach than can help with pre-qualifying your prospects, one which isn't that much of a hassle and won't eat up much of your marketing budget. What we're talking about here is B2B telemarketing, a direct marketing approach that can greatly help with lead generation. This can be done through B2B appointment setting. In essence, this is already what a B2B telemarketing campaign is all about and how it functions. Because of the direct approach, you can get in touch with your prospects through means of the phone and have your telemarketers pre-qualify them right there and then, as well has have any questions answered on the spot.

So instead of spending valuable time and money on sending your marketers to different places with no assurance of getting you sales propositions, you can make use of B2B appointment setting and telemarketing. Pre-qualify your prospects through the phone and generate sales leads from those who express a genuine interest in your offered products and services. B2B telemarketing is really any marketers best friend, a medium which helps save time, money, yet performs exceptionally well for marketing functions.